Shipping Policy

At Coconut 41, Timely and Reliable delivery of your orders is our top priority.  Orders are processed and dispatched within 1-3 working days from the order date (Monday to Saturday, excluding  Indian public holidays).

Our Office Hours:

  • Monday to Saturday: 10:00 AM to 6:00 PM
  • Customer Care: +918122607323

Delivery Timeline:

From Dispatch Date Delivery  will take 1 - 7 days depending on your state

  • Tamil Nadu: 1 to 3 business days via ST COURIER.
  • South India: 2 to 5 business days via DTDC , INDIAN POSTAL.
  • North India: 3 to 9 business days via INDIAN POSTAL.                                               
  • We partner with ST COURIER, INDIAN POSTAL &  DTDC to ensure safe delivery of your product.
  • While we strive for timely deliveries, please note that courier services are third-party providers, and we do not have full control over their operations.
  •  if there is any public holidays, natural calamities, or strikes, your parcel may get delayed during these times. If your order hasn’t arrive within the expected time frame, please contact our customer care team.

Return to Origin (RTO):

"In case of an incorrect contact number, wrong or incomplete address, the product will be returned to us (RTO - Return to Origin). Both outbound and return courier charges (for two trips) will be incurred. We will cover the return courier charge (i.e., the cost of the parcel coming back to our warehouse). However, we kindly request that you pay for the shipping charge to send the parcel again from our warehouse to your correct address.

We strongly advise customers to provide accurate contact details and addresses. Once we receive the updated information, we will proceed with dispatching the parcel again. You will have the option to choose a different courier company if desired.

In cases where we are unable to reach you via the provided mobile number, we will send an email to initiate contact."